Dana Buchman 531 Support Ticket - Winston Salem, North Carolina

Pocketbook Straps - Dana Buchman purse

Created By: cba2121's Picture cba2121 Last Reply: msdeb's Picture msdeb
Priority Level: [High] Status: [Open]
Created: 9 years ago Last Updated: 8 years ago
Department: N/A Replies: 1
Product: Dana Buchman purse

My husband bought me a beautiful Pink Dana Buchman bag for my birthday at Kohls in Winston Salem. The handles were very thin and after only using the bag a month they began to fall apart. The rest of the bag is in perfect condition but the straps suck. I have not been able to carry the bag for fear of the entire bag falling from my shoulder. I would love to be able to purchase additional straps (inexpensively of course since they should last for the life of the bag). Any assistance in this matter would be greatly appreciated.


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