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Dana Buchman 531 Support Ticket - Defective purse handles

Dana Buchman 531 Support Ticket

Defective purse handles

Created By: blennaruth's Picture blennaruth Last Reply: blennaruth's Picture blennaruth
Priority Level: [High] Status: [Open]
Created: 3 years ago Last Updated: 2 years ago
Department: N/A Replies: 0

Bought a Dana Buchman purse at Kohl's,,, multicolor stripe with leather handle. Only in use about 3 months and stiching on handles has separated on a 4 seams. Looks like the fabric/material was sewn through and through. Stitching intact but fabric is separating as though perforated. Love the bag. Very disappointed in the performance/quality. I bought a brown leather bag at the same time and it has a different handle system. Can I get a replacement or exchange?


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